Legal Information

By creating an account and using Pypo, you represent and warrant that:

• Age Requirement: You are at least 18 years of age. If you are under 18, you may not use Pypo. We do not knowingly collect or solicit personal information from anyone under the age of 18.
• Authority to Act: If you are using Pypo on behalf of an organisation or another individual, you represent that you have the legal authority to bind that entity or act on their behalf, and that such entity agrees to be bound by these Terms.
• Account Security: Your account is personal and non-transferable. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify Pypo immediately of any unauthorised access.
• Accurate Information: You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.
• Suspension & Termination: Pypo reserves the right to suspend or permanently terminate your account, without prior notice, if you violate these Terms, engage in prohibited conduct, or if continued access poses a risk to the platform, other users, or third parties.

You agree not to use Pypo for any unlawful, abusive, or prohibited purpose. The following activities are strictly prohibited:

• Filing False or Fraudulent Claims: Submitting knowingly false DMCA takedown notices, fraudulent GDPR requests, baseless cease & desist letters, or any legal notice containing materially false statements. Filing false DMCA claims carries penalties of perjury under 17 U.S.C. § 512(f).
• Harassment & Abuse: Using Pypo's tools to harass, intimidate, threaten, or abuse any individual, organisation, or platform through frivolous or bad-faith legal notices.
• Impersonation: Misrepresenting your identity, pretending to be another person, or falsely claiming authority to act on behalf of a rights holder.
• Automated Abuse & Scraping: Using bots, scripts, or automated tools to access Pypo's services in excess of normal use, scraping content, or attempting to circumvent rate limits, security measures, or access controls.
• Interference with Platform Operations: Attempting to disrupt, degrade, or interfere with Pypo's infrastructure, services, or other users' access through any means.
• Content Accuracy: You are solely responsible for the accuracy, completeness, and legality of all information you submit to Pypo. Pypo does not verify user-provided claims and relies entirely on your representations.
• Consequences of Violations: Violations of this Acceptable Use Policy may result in immediate account suspension or termination, forfeiture of any remaining Protection Credit balance, and potential legal action. Pypo may also report suspected illegal activity to law enforcement authorities.
• User Representations & Acknowledgements (UPL Safe Harbor): Pypo is a self-directed legal-technology platform engineered to put professional-grade document drafting in your hands. Because you remain the decision-maker at every step, by using Pypo you represent and warrant that: (a) you are acting on your own behalf — and on no one else's — with respect to the matters you submit; (b) you have not sought, received, or relied upon legal advice from Pypo, and you understand that Pypo is not a law firm, does not practice law, does not represent you, and that no attorney–client relationship arises from your use of the Services; (c) you retain full authorship and control over every document, notice, or communication generated through the Services, and you will independently review, verify, and approve each one before it is transmitted; (d) you understand that every output is an informational draft, intelligently assembled from professionally structured document templates using the information you provide, and that any decision to rely on, edit, send, or otherwise act on that output is yours alone; and (e) any image you upload to Pypo (i) depicts you, (ii) is content you are lawfully entitled to submit and to act upon, including as the copyright holder, the depicted individual, or a person legally authorized to act on the depicted individual's behalf, or (iii) is submitted by a parent or legal guardian on behalf of a minor in their care, and your submission, and Pypo's processing of the image as described in the Privacy Policy, does not violate any biometric privacy, image privacy, publicity, or other law applicable to you.

PLEASE READ THIS SECTION CAREFULLY. IT LIMITS PYPO'S LIABILITY AND REQUIRES YOU TO INDEMNIFY PYPO UNDER CERTAIN CIRCUMSTANCES.

• "As Is" Warranty Disclaimer: Pypo and all of its features, tools, AI-generated content, and services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express, implied, or statutory. Pypo disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.
• Liability Cap: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PYPO'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS arising out of or related to these Terms or your use of the platform shall not exceed the greater of (a) the total fees you have paid to Pypo in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (USD $100). This cap applies in the aggregate to all claims of every kind, whether in contract, tort, statute, or otherwise, and survives termination of these Terms.
• Exclusion of Consequential Damages: In no event shall Pypo be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, reputation, or goodwill, regardless of the theory of liability and even if Pypo has been advised of the possibility of such damages.
• Indemnification: You agree to indemnify, defend, and hold harmless Pypo, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal and attorney's fees) arising out of or related to: (a) your use or misuse of the platform; (b) any legal notices, claims, or documents you generate, submit, or distribute using Pypo; (c) your violation of these Terms or any applicable law; (d) any third-party claims resulting from your actions or content; (e) your negligence or wilful misconduct; (f) any false, fraudulent, inaccurate, or misleading URLs, links, identifiers, or content you submit to Pypo for scraping, monitoring, evidence capture, takedown, or any other action; (g) any inaccurate or unsupported claims of copyright ownership, trademark rights, identity, authority, or standing; and (h) any bad-faith, frivolous, or knowingly false DMCA, GDPR, privacy, defamation, or other legal notice generated or transmitted through Pypo at your direction, including any liability arising under 17 U.S.C. § 512(f) or analogous foreign statutes. You shall directly pay for Pypo's defense counsel of its choosing and cover all damages, settlements, fines, and counter-notification penalties resulting therefrom.
• Acknowledgment of Risk: You acknowledge that legal actions carry inherent risks, including potential counter-claims, penalties for false statements, and financial exposure. Pypo is a tool — the legal and financial consequences of your actions remain solely your responsibility.

These provisions govern how disputes are resolved and how these Terms are interpreted.

• Governing Law: These Terms and any disputes arising from or related to your use of Pypo shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
• Pre-Arbitration Informal Dispute Resolution (Condition Precedent): Before initiating any arbitration or small-claims action, the complaining party MUST first send a written "Notice of Dispute" to Pypo at [email protected]. The Notice of Dispute must include: (a) the claimant's full legal name; (b) the email address associated with the claimant's Pypo account; (c) a clear, individualised, factual description of the dispute; (d) the specific relief sought (including any dollar amount); and (e) the claimant's personal signature. The parties shall then have sixty (60) days from Pypo's receipt of the Notice of Dispute to attempt in good faith to resolve the dispute informally. Any applicable statute of limitations and contractual limitations period shall be tolled during this 60-day period. An arbitration demand or small-claims action filed before the 60-day period expires, or that does not follow a properly served Notice of Dispute, is subject to immediate dismissal, and the filing party shall be responsible for Pypo's costs (including AAA filing fees and reasonable attorney's fees) incurred in seeking such dismissal. Mass-filed or substantially identical template notices that fail to describe the claimant's individualised dispute do not satisfy this requirement.
• Mandatory Bilateral Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms, your use of Pypo, or the breach, termination, or invalidity thereof, shall be resolved EXCLUSIVELY through final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The arbitration shall be conducted on an individual, bilateral basis only — never as part of any class, collective, consolidated, mass, or representative proceeding. The seat and venue of the arbitration shall be Miami-Dade County, Florida, United States. Proceedings shall be conducted in English. Hearings may be held virtually at the arbitrator's discretion. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
• JURY TRIAL WAIVER: TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND PYPO EACH KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVE ANY RIGHT TO A TRIAL BY JURY AND ANY RIGHT TO HAVE ANY DISPUTE HEARD IN A COURT OF LAW, EXCEPT AS EXPRESSLY PROVIDED IN THE SMALL CLAIMS EXCEPTION BELOW. YOU UNDERSTAND THAT IN THE ABSENCE OF THIS PROVISION YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.
• Class Action & Representative Action Waiver: YOU AGREE THAT ANY AND ALL DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS. You waive any right to participate in, serve as a representative or class member in, or recover any relief from any class action, collective action, consolidated action, mass action, private attorney general action, representative action (including any PAGA-style claim), or any other proceeding in which any party acts or proposes to act in a representative capacity. If a court or arbitrator determines that this Class Action & Representative Action Waiver is unenforceable as to any particular claim or request for relief, then that claim or request shall be severed and adjudicated in court, but the remainder of the arbitration agreement shall remain in full force and effect.
• 30-Day Arbitration Opt-Out: You may opt out of the Mandatory Bilateral Arbitration, Mass Arbitration / Batching Protocol, and Class Action & Representative Action Waiver provisions above (collectively, the "Arbitration Provisions") by sending a written opt-out notice to Pypo at [email protected] that is RECEIVED within thirty (30) days after the date you first create your Pypo account. To be valid, the opt-out notice must (a) be sent from the email address associated with your account; (b) include your full legal name, account email, and current mailing address; (c) contain the statement, in your own words, "I opt out of Pypo's arbitration agreement"; and (d) bear your personal handwritten ("wet") signature (scanned or photographed). Form letters, opt-outs sent by attorneys, agents, or any third party on your behalf, opt-outs sent after the 30-day window, and opt-outs lacking a wet signature are invalid. The 30-day window runs from initial account creation only and is NOT reopened by any subsequent amendment to these Terms. Opting out of the Arbitration Provisions does not waive, modify, or otherwise affect any other provision of these Terms, including (without limitation) the Governing Law, Jury Trial Waiver, Liability Cap, Indemnification, Shortened Limitations Period, Small Claims Exception, or Venue provisions, all of which continue to apply with full force and effect. Pypo will not terminate, suspend, restrict, or otherwise retaliate against any user solely because they have validly exercised this opt-out right, and exercising this opt-out does not entitle a user to any refund, credit, or special treatment.
• Mass Arbitration / Batching Protocol: If twenty-five (25) or more demands for arbitration of a substantially similar nature are filed against Pypo within any sixty (60) day period by or with the assistance of the same or coordinated counsel or organisations ("Mass Filing"), the AAA Mass Arbitration Supplementary Rules (and any successor rules) shall govern. The parties agree that such Mass Filings shall be administered in sequential bellwether batches of no more than fifty (50) cases at a time, with the parties jointly selecting bellwether claimants. All non-bellwether claims shall be tolled (and all applicable filing deadlines, AAA filing fees, and arbitrator compensation obligations stayed) until the prior batch concludes and the parties have had a meaningful opportunity to engage in global mediation. This protocol is intended to ensure orderly, fair, and economically reasonable resolution of similar claims and to prevent the abusive weaponisation of arbitration filing fees.
• Shortened Limitations Period: YOU AND PYPO AGREE THAT ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF PYPO MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM ACCRUES, OR THE SHORTEST PERIOD PERMITTED BY APPLICABLE LAW, WHICHEVER IS LONGER. Claims filed outside this period are permanently barred. Each party shall bear its own attorneys' fees and costs, except as otherwise required by the AAA Consumer Arbitration Rules or by non-waivable applicable law.
• Small Claims Exception: Notwithstanding the arbitration clause above, either party may bring an individual (non-class, non-representative) action in small claims court located in Miami-Dade County, Florida or, if applicable law requires, in the claimant's county of residence, for disputes within that court's jurisdictional limits.
• Severability of Arbitration Provisions: If the Class Action & Representative Action Waiver above is found to be unenforceable in any proceeding seeking class, collective, mass, or representative relief, then this entire arbitration agreement shall be null and void as to that proceeding, and such proceeding shall instead be brought in a court of competent jurisdiction in Miami-Dade County, Florida (subject to the Jury Trial Waiver above to the extent permitted by law). All other provisions of these Terms shall remain in full force and effect.
• Force Majeure: Pypo shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to natural disasters, acts of war or terrorism, pandemics, cyberattacks, internet or infrastructure outages, government actions, or failures of third-party service providers.
• Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
• Amendment Policy: Pypo reserves the right to modify these Terms at any time. Material changes will be communicated via email or in-app notification at least 14 days before they take effect. Continued use of the platform after the effective date constitutes acceptance of the updated Terms.
• Entire Agreement: These Terms, together with the Privacy Policy and any supplemental terms, constitute the entire agreement between you and Pypo regarding your use of the platform and supersede all prior agreements, understandings, and representations.

Pypo utilises artificial intelligence to generate legal documents based on user-provided information and established legal templates. Users must understand the following:

• AI Limitations: AI cannot verify the accuracy, completeness, or truthfulness of information you provide. The quality and legal sufficiency of generated documents depends entirely on your inputs.
• User Review Required: All AI-generated documents require careful review before submission. You must verify that all statements are accurate and that the document correctly represents your situation.
• No Independent Verification: Pypo does not independently investigate claims, verify ownership, or confirm authorisation. We rely solely on your representations.
• Template-Based Generation: Documents are generated using legal templates. Unusual situations may require modifications or professional legal assistance.
• AI Hallucinations & Experimental Technology: Pypo's services utilise EXPERIMENTAL artificial intelligence and large language model (LLM) technologies. These systems are inherently and unavoidably prone to "hallucinations" — plausible-sounding but factually incorrect, fabricated, or misleading output — as well as false positives, false negatives, factual errors, citation errors, omissions, and inconsistencies. By creating an account, clicking "Sign Up," or otherwise using the platform, you expressly accept these inherent technical risks and agree that Pypo shall not be liable for any consequence, loss, damage, or third-party claim arising out of or related to AI-generated output, including any incorrect legal citation, misidentified target, fabricated factual assertion, or erroneous recommendation. You remain solely responsible for independently verifying every fact, citation, identifier, URL, and legal assertion before relying on or transmitting any AI-generated content.

Pypo offers an optional automated form submission feature that uses an autonomous AI agent to fill and submit complaint or report forms on third-party platforms on your behalf. By using this feature, you acknowledge and agree to the following:

• User Authorization: By initiating automatic form submission, you grant Pypo's AI agent explicit authorization to act on your behalf to fill and submit forms on third-party platforms, using only the information you have provided and approved in your case and generated notice.
• User-Provided Information Only: The agent uses exclusively user-supplied and user-reviewed data. Pypo does not fabricate, alter, or supplement any information beyond what you have provided and approved during the notice generation process.
• User Review Responsibility: You are responsible for ensuring all information in your notice is accurate and complete before triggering form submission. The agent fills forms based on this reviewed content. Any errors in the submitted data are your responsibility.
• AI Agent Limitations & Known Risks: Autonomous AI agents are an emerging technology and are known to make mistakes. The agent may misinterpret form fields, enter information in incorrect fields, fail to complete submissions, encounter CAPTCHAs or anti-bot measures, or experience platform-specific issues. You acknowledge and accept these inherent risks.
• No Guarantee of Successful Submission: Pypo cannot guarantee that any automated form submission will be successfully completed, accepted, processed, or acted upon by the target platform. Platform form layouts, requirements, and interfaces may change without notice, causing submission failures.
• Assumption of Risk: By using this feature, you acknowledge and accept all risks associated with autonomous AI agent form filling, including potential errors, omissions, partial submissions, or failed submissions. You agree to independently verify the submission status on the target platform and take manual action if needed.
• Refund on Failure: If the AI agent fails to complete a form submission, any Protection Credits spent on that submission attempt will be refunded automatically to your account balance.

Pypo relies on a combination of proprietary and third-party technology to provide its platform. By using Pypo, you acknowledge and agree to the following:

• Proprietary & Third-Party Technology: Pypo uses a combination of proprietary technology — including in-house algorithms, machine learning models, and custom software — and carefully selected third-party tools and services to deliver its platform. These third-party services include, but are not limited to, AI language models, payment processing, email delivery, cloud infrastructure, and automated browser services.
• Data Encryption & Protection: All user data transmitted to and from third-party services is encrypted in transit using industry-standard TLS encryption. Data at rest is stored in encrypted databases. Pypo does not expose raw user data to third-party services beyond what is strictly necessary to perform the requested operation.
• Third-Party Service Risks: While Pypo selects reputable third-party providers and maintains contractual data protection obligations, users acknowledge that third-party services operate independently and may experience outages, security incidents, policy changes, or service discontinuations outside of Pypo's control.
• No Guarantee of Third-Party Performance: Pypo cannot guarantee the availability, accuracy, or reliability of any third-party service. Service disruptions from third-party providers may temporarily affect Pypo's functionality.
• Data Minimization: Pypo follows data minimization principles — only the minimum necessary information is shared with third-party services to complete the requested task. User data is not sold, shared for advertising, or used beyond the scope of providing Pypo's services.
• Continuous Improvement: Pypo's technology stack, including both proprietary and third-party components, may be updated, replaced, or improved at any time to enhance service quality, security, or functionality.
• User Acknowledgment: By using Pypo, you acknowledge that the platform relies on both proprietary and third-party technology, and you accept the inherent risks associated with cloud-based, AI-powered services.

IMPORTANT: No attorney-client relationship exists between you and Pypo, its employees, affiliates, or any associated parties.

• Communications through this platform are not protected by attorney-client privilege or confidentiality.
• Pypo employees and representatives are not licensed attorneys and cannot provide legal advice.
• For complex legal matters, disputed claims, or situations with significant legal consequences, you should consult a licensed attorney in your jurisdiction.
• Information provided through Pypo should not be relied upon as a substitute for professional legal counsel.

Legal notices generated through Pypo contain sworn statements and declarations. Making false statements carries serious legal consequences:

• DMCA Notices (17 U.S.C. §512): Include a perjury statement. False claims of copyright ownership or infringement may result in civil liability, attorney fees, and damages under 17 U.S.C. §512(f).
• GDPR/DSA Requests: False identity claims or fraudulent requests may violate European data protection laws and result in penalties.
• Defamation Notices: Falsely claiming defamation may expose you to counter-claims for abuse of process or malicious prosecution.
• Right of Publicity Claims: Falsely claiming identity or likeness rights may result in civil liability.

By submitting any notice through Pypo, you certify under penalty of perjury that all information provided is accurate and that you are authorised to act on behalf of the rights holder.

It is important to understand what Pypo does and does not do:

• What Pypo Does: Generates and transmits notices to online platforms requesting content removal based on their policies and applicable law.
• Voluntary Compliance: Platform compliance with notices is generally voluntary. Platforms make independent decisions about content removal based on their own policies and legal obligations.
• No Guarantee of Removal: Pypo cannot guarantee that any content will be removed. Success depends on platform policies, the strength of your claim, and other factors outside our control.
• Not Legal Enforcement: Notices sent through Pypo are not court orders and do not compel platforms to act. Legal enforcement requires separate court proceedings.
• Appeal Rights: Content creators may have the right to appeal or file counter-notices, which may result in content being restored.

While we are fully committed to operating Pypo for the long term, we believe in transparency. In the unlikely event that Pypo ceases operations, the following protections apply:

• Advance Notice: We will provide a minimum of 90 days written notice (via email to your registered address) before any permanent discontinuation of the service.
• Active Subscription Holders: Users with active monthly or annual subscriptions will receive a pro-rata refund for any unused portion of their current billing period.
• Lifetime Deal Holders: Lifetime Deal purchasers are guaranteed a minimum of 12 months of service value from their purchase date, calculated at the Pro monthly rate of $7.99/month. If the service ceases within this 12-month period, the pro-rata refund is calculated as: 12 months minus the number of months of service already provided (including the 90-day notice period), multiplied by $7.99. For example, if the service announces discontinuation 3 months after your purchase, you would have received approximately 6 months of service (3 months + 90 days notice); the refund would be approximately 6 × $7.99 = $47.94. After 12 months from purchase, no refund obligation exists, but we will make commercially reasonable efforts to provide maximum notice and transition support.
• Data Export Window: All users will be given a minimum 30-day window to export their case data, evidence files, generated documents, and other user content before the service is permanently shut down.
• No Ongoing Obligation: After the notice period, refund processing, and data export window have concluded, all obligations of Pypo Legal Inc. to users shall cease.

This policy applies to all paid plans, including monthly, annual, and Lifetime Deal purchases. Free-tier users are not entitled to refunds but will receive the same advance notice and data export window.